LunaGPT: AI-Driven Customer Support Automation
LunaGPT is a robust web application designed to enhance customer support through AI-driven chatbots. This tool automates the management of customer inquiries by utilizing conversational AI, specifically tailored to handle Crisp customer support tickets. By providing round-the-clock interaction, LunaGPT ensures that customer queries are addressed promptly and efficiently. The application can be trained on specific datasets, allowing it to deliver personalized responses and resolve tickets automatically, thus minimizing the risk of customer oversight.
In addition to its customer support capabilities, LunaGPT is equipped with features that enable lead collection and qualification, enhancing the personalized experience for users. The tool includes an auto-refresh option to keep the chatbot updated with the latest information, ensuring accurate responses. Supporting multiple data sources for training, LunaGPT leverages advanced conversational models from OpenAI, including GPT-3.5-turbo and GPT-4, making it a powerful solution for businesses looking to improve their customer engagement.
